Node1 Internet
Phone: +61 8 9964 5464
Email: info@node1.com.au

Support

Our support team are here to help with all your connection problems. Simply phone our support department on 08 9964 5464 and they will be ready and willing to help.

Here are the settings to use for our services:


DNS Settings:

Primary DNS: 202.40.3.148

Secondary DNS: 202.40.3.158


Router Settings:

Authentication Protocol: PPPoE

PPP Authentication: CHAP, MSCHAP V1 or MSCHAP V2


Your username is your full email address. Example: "username@node1.com.au"

DNS Settings:

Primary DNS: 220.233.0.4

Secondary DNS: 220.233.0.3


Advanced Modem Settings:

ADSL Modulation: G.DMT (not G.DMT lite)

NAT: Enabled - use Dynamic NAPT for shared connections

Bridge Mode: Disabled

PPP Authentication: CHAP

ATM VPI: 8

ATM VCI: 35

ATM Category: UBR

Encapsulation: PPPoA LLC or PPPoE LLC


Your username is your full email address. Example: "username@node1.com.au"

Email Settings:

Incoming Server (POP): mail.node1.com.au

Outgoing Server (SMTP): mail.node1.com.au   port 25 (with authentication)


Your username is your full email address. Example: "username@node1.com.au"


Advanced Email Settings:

Standard Settings:

IMAP Port: 143

POP Port: 110

SMTP Port: 25

Secure Settings:

SSL/TLS IMAP Port: 993

SSL/TLS POP Port: 995

SSL/TLS SMTP Port: 465

If you can not access (send or recieve) your emails using the standard settings, please try switching to the secure settings.

If you can not get your email client to send or receive, feel free to contact us or use the Node1 Internet Webmail Client.